Shipping
Domestic Shipping
$2 shipping for all orders unless otherwise noted per item!
We ship items out as soon as possible, but this will not always be the same day as your order. Please allow 1-3 business days for production time. During Holidays, production time can increase to 3-5 business days.
Please be sure to enter all correct shipping information so that there will not be any additional fees for reshipping.
Mermaids&Co cannot be responsible for any shipment delays due to the shipping company's error or weather, but we will try and work with you to be sure you receive your order in a timely manner.
If a package is returned to us after 3 delivery attempts by the shipping company, the items will need to be reshipped at additional shipping cost.
Standard domestic shipping times are generally between 2-14 days.
International Shipping
We do not offer international shipping at this time
Returns
As we work with printing partners, the return and exchange policies are set by them for apparel.
Due to the custom nature of our apparel items, exchanges are not accepted and returns are only accepted if the wrong item is sent or if the item is defective. Please contact the shop within 5 days of receipt of your item if you have any issues with your order or if you have questions or concerns. If you receive the wrong item or if the item is defective, the item will be reshipped to you at no cost once you have notified us of the issue and followed the instructions for your particular case.
Jewelry and handmade items are returnable less all shipping charges if contacted within 5 days of receipt and once item is returned.